Hilton Vacation Club Riviera Beach & Shores - Capistrano Beach, California

Stefano D'andrea

La camerà ha la MOQUETTE e non essendoci un servizio di pulizia giornaliero né un modo di pulirla se la sporchi o semplicemente porti della sabbia in camera te la tieni per tutto il tempo che soggiorni nonostante i soldi che si prendono per la tessera resort, in più se come me prenoti una camera con vista mozzafiato e poi ti trovi a guardare un muro con sopra una collina in una camera veramente buia capisci che 4 giorni di vacanza sono buttati via come i soldi che l'hai pagata.TRUFFA!

samanthina04

appartamento davvero bello e grande, con moquette, cucina e terrazza con barbecue....davvero rilassante....qui abbiamo trascorso 3 giorni..personale gentile e disponibile alla reception....ci sono 2 piscine, una grande e una piccola, è inoltre presente una sala giochi per bambini e sala biliardo....

Stefano Ronchini

Appartamento di ottimo livello, personale eccellente. Vista fantastica sull'oceano.

Lorenzo Zanaboni

Ottimo Hotel direttamente sul mare, parcheggio incluso.

Irene Fung

We had a great stay at this hotel! The room we stayed in was lightly renovated, and it was nice to see that the property is being updated while maintaining the overall quality you’d expect from the Hilton standard.

The location is unbeatable—right across from the beach. We especially loved the complimentary two-hour bike rentals, which allowed our family of four to enjoy a scenic ride along the beach to a local diner, about a 20-minute ride each way. It was a fun and memorable activity for all of us.

The outdoor pool was a highlight! The water was warm enough to enjoy even in chilly weather, and the two hot tubs were a perfect way to relax. Everything was super clean, and the view of the sunset from the pool was absolutely stunning.

We also enjoyed the community rooms, which included a pool table and an arcade area with classic games. However, the arcade machines required tokens, which we purchased from a change machine. It would be a nice touch if the tokens were complimentary for guests.

While we were hoping to stay in one of their fully renovated rooms, the room we had was still comfortable and met our needs. Overall, a wonderful experience, and we’re looking forward to seeing the completed renovations next time!

Curiosity56817902435

We booked a room for a Saturday night stay due to my wifes company Christmas party in the area. The room was nice enough upon arrival, although it was a strange set up with a living room/kitchen area as well as a bathroom with a sink, tub, and toilet. However there was also a sink in the bedroom, which I thought was a little strange but no big deal, or so I thought.||We were woken up at 3 am by the sound of dripping water. Upon flipping on the light we discovered that the sink in the bedroom had backed up apparently because water was gushing up from the sink onto the counter top and spilling out onto the floor. This was not a little water this was a full on flood in our bedroom. All items we had on the counter (wifes make up, travel bag etc,) were completely soaked as well as any items that were on the floor (shoes, suitcase etc.) were also completely soaked.||The water continued overflowing for another 10 minutes as we were on the phone with the front desk trying to explain to them what was happening. It finally did stop and we were too tired to pack up all our items to move to another room at 3:30 am, so we decided to stay in the flooded room. ||We spoke to front desk manager in the morning and explained what happened after several minutes of back and forth they finally agreed to refund our stay. ||Unfortunately it has been 3 weeks and we still have not had our credit card refunded. I am being told now that it will be another 30 days before we will receive a refund check in the mail.||I certainly undertsand plumbing issues that perhaps had something to do with the construction going on at the hotel (that we were not made aware of prior to booking) but what I don't understand is the Hilton "policy" ? that they only send refund checks and will not credit back to the card that we booked to hotel with and that they charged.||It's 2025 for crying out loud why is Hilton stuck in the stone age of writing a check. Yes I understand that maybe that the hotel is separate and independantly owned, but come on update your policy. |Hilton customer service has been extremely subpar both at this specific hotel and at the corporate location for Hilton Honors- great way to treat your customers-- exacerbate the horrible stay we had by not refunding our credit card and instead making us wait more than a month .. still waiting for a check in the mail.

Rosalie F Juarez

Riviera Beach Resorts is my go-to place to get away for rest and relaxation. Staff members are great. Maintenance personnel are amazing. This location is close to so many great spots.
I've already made my reservation for my next stay.

James A

This property is in a great location! If location is a top priority, this is a good choice. The room we had did not meet our expectations. The property is very clean, and the staff takes pride in their work. The bed and pillows were poor, which is critical to the enjoyment of a trip. The bathroom is well-appointed in the one-bedroom but has a one-sink vanity.